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Submit a complaint | Consumer Financial Protection Bureau
Report problems with financial products or services and get help from the Consumer Financial Protection Bureau. Available in multiple languages.
Easily submit complaints about financial services
The Consumer Financial Protection Bureau’s complaint submission site lets you report problems with financial products or services directly to a government agency. Whether you’ve had an issue with a bank, credit card, loan, or another financial service, you can file your complaint online and track its progress.
The site is designed to guide you through each step, from choosing the right category to understanding what happens after you submit your complaint. Resources and answers to common questions are available to help you make your submission clear and effective. Plus, support is offered in several languages for broader accessibility.
If your issue is better handled by another agency, the CFPB will forward your complaint and keep you informed. This service is aimed at helping consumers resolve financial problems and holding companies accountable.
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