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Комисия за защита на потребителите
Official Bulgarian site for consumer protection, offering advice, submitting complaints, and resources to help you know your rights and stay safe online.
Submit complaints and get consumer protection advice
The Комисия за защита на потребителите (KZP) is Bulgaria's official government website dedicated to consumer protection. Here, you can learn about your rights as a consumer, get useful tips for safe shopping, and read the latest news on marketplace regulations and updates that affect you.
If you run into problems with a purchase or encounter unfair business practices, you can easily submit complaints and signals directly through the site. There are step-by-step guides, practical advice for both consumers and businesses, and access to important documents and registers.
Whether you're looking for ways to protect yourself when shopping online, want to report a suspicious offer, or simply stay informed about your consumer rights, this site is a trustworthy resource designed to help you feel confident and secure in the Bulgarian market.
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Official Bulgarian Ombudsman site for submitting complaints, learning about citizens' rights, and accessing resources on government accountability. (Bulgarian language)
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