Ombudsman.org.uk
Welcome to the Parliamentary and Health Service Ombudsman | Parliamentary and Health Service Ombudsman (PHSO)
Submit complaints about UK government departments and NHS services. Get independent investigation and support for public service issues. Free and accessible.
Submit complaints about UK government and NHS services
The Parliamentary and Health Service Ombudsman (PHSO) helps you raise complaints about UK government departments, other public organizations, and the NHS in England. Their service is free and open to everyone, offering an independent investigation into concerns about public services.
On the site, you can find clear guidance on how to make a complaint, what to do before contacting them, and what types of cases they can help with. There's also advice and resources for advocates, representatives, and organizations being investigated. Everything is designed to be accessible and supportive, making it easier for you to seek fair treatment.
Whether you’re an individual, MP, or organization, the PHSO site is a helpful resource for navigating the complaints process and understanding your rights. It aims to improve public services by listening to people’s experiences and driving positive change.
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