FMOS helps consumers and investors resolve complaints with financial service providers through an independent, fair, and free dispute resolution process.
Resolve financial complaints for free and fairly
FMOS is a platform where you can submit complaints if you're having unresolved issues with a financial service provider or capital market intermediary. The service is designed to be independent, fair, and free of charge, making it easier for consumers and investors to get support without extra costs or complicated steps.
You can learn about who is eligible to file a dispute, how the process works, and what types of complaints fall within the scope of FMOS. The site also offers helpful resources like FAQs, case studies, and guides to walk you through each step. If you need to resolve a financial complaint and haven't had success directly with your provider, FMOS gives you a clear path to seek resolution.
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