A platform for Wikimedia volunteers to manage support requests, respond to questions, and help the community through a secure ticket system.
Coordinate and resolve community support tickets
This site is the Volunteer Response Team System for Wikimedia, where you can log in to help manage questions and issues submitted by the community. It’s designed for volunteers who want to assist with support requests, making it easier to organize and respond to tickets efficiently.
Once you’re logged in, you’ll find tools to communicate with users, track the progress of different requests, and collaborate with other volunteers. The platform helps ensure that everyone’s questions are addressed in a timely and organized way, creating a smooth experience for both helpers and those seeking support.
If you’re passionate about supporting Wikimedia projects and want to make a difference behind the scenes, this system offers a structured way to contribute your time and skills to the community.
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