Alternatives to Groovehq.com - Similar Sites & Competitors
#1 Top Rated Help Desk Software (4.8/5 Stars on G2)
Groove is a help desk platform for businesses, offering shared inbox, live chat, and knowledge base tools to streamline customer support.
Simplify customer support with one easy platform
Groove is a user-friendly help desk platform designed to make customer support simple for growing businesses. With features like a shared inbox, live chat, and a comprehensive knowledge base, you can manage all your customer conversations in one place. Groove also integrates with your favorite tools, making it easy to fit into your existing workflow.
Whether you’re handling support emails, chatting live with customers, or building a helpful self-service knowledge base, Groove’s straightforward interface helps your team respond quickly and personally. The platform even offers AI-powered tools to make your support process smarter and more efficient.
If you’re looking for an alternative to more complex help desk software, Groove offers an approachable solution focused on delivering fast, personal support. You can try it out with a free trial and see how it can help your team keep customers happy.
Alternatives to Groovehq.com
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Top Groovehq.com Alternatives (Prioritized Matches)
LiveAgent offers multi-channel help desk software with live chat, ticketing, and call center features to make customer support simple and efficient for teams.
Text offers AI-powered tools for customer service, including chatbots, live chat, and knowledge bases to help businesses automate and improve support.
Crisp is a business messaging platform that unifies customer support, live chat, email, and automation tools to help companies streamline communication.
Kundo offers AI-powered customer service tools in Swedish for managing inquiries, self-service, and knowledge sharing across digital channels.
Front is a modern platform that streamlines customer service, bringing together team collaboration, AI-powered support, and workflow automation in one place.
SaleSmartly is an all-in-one online customer service platform that unifies live chat, AI support, and multi-channel messaging for global businesses. (Chinese language)
Nextiva is an all-in-one platform that brings together voice, video, chat, email, and social media to help businesses manage customer communications easily.
QueryPal automates support ticket responses, searches company docs, and generates reports—all within Slack or Teams to streamline customer support.
Acquire offers all-in-one customer support software with live chat, video, and unified agent tools to help businesses connect with customers quickly and easily.
Chatwoot is an open-source platform for managing customer conversations across channels, offering AI-powered support and team collaboration tools.
Manage all your customer messages in one place, automate replies, and connect popular channels like WhatsApp, Instagram, and webchat for easy communication.
Kayako is an AI-powered help desk platform that automates support tickets, streamlines customer service, and helps teams collaborate efficiently.
Sprinklr offers an AI-powered platform that unifies customer service, marketing, and engagement tools to help teams deliver seamless customer experiences.
Zendesk's live chat software lets you offer instant, personalized customer support on your website, app, and social channels for a seamless experience.
Cention brings all your customer communication channels into one AI-powered platform, making it easy to manage support and create great experiences.
Replyco helps eCommerce sellers manage customer messages from all marketplaces in one place, using AI to automate tasks and improve support efficiency.
Helpshift offers AI-powered customer service tools that blend automation and human support, helping businesses deliver fast, seamless support across devices.
VoiceSpin offers AI-powered contact center solutions for sales and support teams, with automated calls, messaging, and seamless omnichannel tools.
SearchUnify offers AI-powered customer support tools that automate workflows, unify data, and help teams deliver efficient, next-gen service.
Richpanel helps ecommerce businesses manage customer support across email, chat, and social channels with AI-powered tools and easy integrations.
Capacity is an AI-powered platform that automates support, answers questions, and connects your tech tools to streamline business operations.
Microsoft Support offers help articles, videos, and training for Microsoft products like 365, Windows, and Surface.
HelpCrunch lets you chat with customers, manage support, create a knowledge base, and send targeted emails—all in one easy-to-use communication platform.
Automate customer service and marketing with AI chatbots, multichannel support, and human/AI teamwork to boost engagement and streamline CX operations.
Avaya offers AI-powered cloud communication and contact center solutions to help businesses enhance customer experience and team collaboration.
REVE Chat offers AI-powered customer service tools, including chatbots, live chat, video calls, and ticketing to help businesses engage customers easily.
LiveHelpNow provides omnichannel customer support tools, including AI chatbots, help desk, and contact center solutions for businesses of any size.
Gainsight offers AI-powered tools to help businesses boost customer success, improve product experience, and reduce churn through real-time insights.
Stonly helps customer service teams create interactive guides and knowledge bases, making it easier for customers to find answers and support themselves.
Livebeep centralizes your customer conversations from live chat, social media, and messaging apps, making it easy to manage support in one place. (Spanish/English)
Worldwide Groovehq.com Alternatives
LiveChat® offers AI-powered live chat for businesses, helping you support customers in real time, boost sales, and integrate with popular platforms.
Tidio offers AI-powered chatbots and customer support tools to help businesses automate responses, boost sales, and improve customer service.
ClickDesk offers live chat and AI-powered support tools so you can chat with website visitors, answer questions instantly, and boost customer satisfaction.
Slab helps teams organize, share, and access important knowledge in one place, making it easy to collaborate and keep everyone on the same page.
Laxis is an AI-powered platform that automates sales calls, meeting notes, and lead generation to help teams streamline outreach and boost conversions.
Confluence De Marque lets you and your team share knowledge, collaborate on files and ideas, and organize projects together. (French interface)
Create, edit, and share notes in markdown with real-time collaboration. Organize knowledge and work together easily with flexible permissions.
Easily create an AI-powered knowledge base and help center to support your customers and team with instant answers and self-service options.
Combine notes, docs, tasks, and wikis in a single workspace. Notion helps you and your team organize projects and collaborate easily, all in one place.
Organize notes, docs, and projects in one connected workspace. Work solo or with your team to manage tasks, share knowledge, and collaborate easily.
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