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Top Gainsight.com Alternatives (Prioritized Matches)

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Chat with customers instantly on your website

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LiveChat® offers AI-powered live chat for businesses, helping you support customers in real time, boost sales, and integrate with popular platforms.

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Connect with customers on every channel

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Cention brings all your customer communication channels into one AI-powered platform, making it easy to manage support and create great experiences.

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Unlock customer insights for smarter decisions

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Zeotap helps businesses manage and analyze customer data securely, making it easy to personalize experiences and build stronger customer relationships.

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Collect instant feedback with smiley terminals

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HappyOrNot lets you collect real-time customer feedback with smiley terminals and digital tools to help improve satisfaction and boost business growth.

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Automate customer feedback with smart surveys

53%

Collect and analyze NPS, CSAT, and CES surveys to improve customer experience for B2B and ecommerce brands. Integrates with Shopify, Zendesk, and more.

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Access customer data without coding skills

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Zeeh Africa lets business owners access and manage customer data easily using a no-code, AI-powered platform designed for simplicity and efficiency.

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Get real-time AI insights from customer feedback

51%

Lumoa offers real-time customer insights using AI to help you improve feedback and boost key business metrics efficiently.

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Engage customers instantly with real-time messaging

51%

Kipsu offers real-time digital messaging and analytics to help organizations improve customer experiences across industries.

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Engage customers with AI-powered conversations

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LivePerson offers a conversational AI platform for businesses to engage customers with personalized, AI-driven chat and messaging for better experiences.

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Manage all customer chats in one platform

48%

Livebeep centralizes your customer conversations from live chat, social media, and messaging apps, making it easy to manage support in one place. (Spanish/English)

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AI-powered review and customer messaging in one app

47%

Broadly helps local businesses manage reviews, engage customers, and improve online reputation with easy-to-use AI tools for messaging, listings, and campaigns.

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AI chat for luxury brands to engage customers live

46%

Powerfront offers AI-powered live chat and messaging tools to help luxury brands connect with customers and deliver personalized online service.

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Improve contact center conversations with AI

46%

Cresta uses AI to improve contact center conversations, helping businesses save money, boost customer experience, and grow revenue.

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Automate customer support with AI chatbots

46%

Tidio offers AI-powered chatbots and customer support tools to help businesses automate responses, boost sales, and improve customer service.

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Chat live with website visitors in real time

46%

ClickDesk offers live chat and AI-powered support tools so you can chat with website visitors, answer questions instantly, and boost customer satisfaction.

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Gain AI-powered insights from customer feedback

46%

Luminoso uses AI to help businesses understand feedback and improve customer and employee experiences through powerful experience management tools.

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Automate sales calls and meeting notes with AI

45%

Laxis is an AI-powered platform that automates sales calls, meeting notes, and lead generation to help teams streamline outreach and boost conversions.

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AI-driven customer support with a human touch

44%

Helpshift offers AI-powered customer service tools that blend automation and human support, helping businesses deliver fast, seamless support across devices.

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Automate calls and messages with AI bots

44%

VoiceSpin offers AI-powered contact center solutions for sales and support teams, with automated calls, messaging, and seamless omnichannel tools.

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Automate and unify customer support with AI agents

44%

SearchUnify offers AI-powered customer support tools that automate workflows, unify data, and help teams deliver efficient, next-gen service.

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Manage all customer support in one smart dashboard

44%

Richpanel helps ecommerce businesses manage customer support across email, chat, and social channels with AI-powered tools and easy integrations.

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AI-powered cloud contact center solutions

44%

Avaya offers AI-powered cloud communication and contact center solutions to help businesses enhance customer experience and team collaboration.

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Centralize eCommerce messages with AI-powered helpdesk

44%

Replyco helps eCommerce sellers manage customer messages from all marketplaces in one place, using AI to automate tasks and improve support efficiency.

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Automate support with AI across chat, voice, and email

43%

Capacity is an AI-powered platform that automates support, answers questions, and connects your tech tools to streamline business operations.

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Automate support tickets in Slack or Teams

43%

QueryPal automates support ticket responses, searches company docs, and generates reports—all within Slack or Teams to streamline customer support.

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Get business insights exactly when you need them

43%

ModuleQ uses AI to deliver timely, actionable business insights to professionals, helping you connect with the right knowledge when it matters most.

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Manage all customer support in one place

42%

Acquire offers all-in-one customer support software with live chat, video, and unified agent tools to help businesses connect with customers quickly and easily.

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Manage all customer chats in one place

42%

Chatwoot is an open-source platform for managing customer conversations across channels, offering AI-powered support and team collaboration tools.

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Handle all customer messages in one inbox

42%

Manage all your customer messages in one place, automate replies, and connect popular channels like WhatsApp, Instagram, and webchat for easy communication.

Worldwide Gainsight.com Alternatives

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Automate and streamline your customer support

42%

Kayako is an AI-powered help desk platform that automates support tickets, streamlines customer service, and helps teams collaborate efficiently.

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Unify customer service and marketing with AI

42%

Sprinklr offers an AI-powered platform that unifies customer service, marketing, and engagement tools to help teams deliver seamless customer experiences.

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Chat with customers instantly across all channels

42%

Zendesk's live chat software lets you offer instant, personalized customer support on your website, app, and social channels for a seamless experience.

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一站式数据智能解决方案助力企业增长

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个推提供数据智能解决方案,助力企业实现用户增长、精准营销和智能运营,服务于互联网、金融等多个行业(中文网站)。

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Unify customer support in one smart inbox

40%

Crisp is a business messaging platform that unifies customer support, live chat, email, and automation tools to help companies streamline communication.

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Chat with customers across all channels using AI

40%

REVE Chat offers AI-powered customer service tools, including chatbots, live chat, video calls, and ticketing to help businesses engage customers easily.

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Automate customer support with AI chatbots

40%

Text offers AI-powered tools for customer service, including chatbots, live chat, and knowledge bases to help businesses automate and improve support.

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Automate customer support with AI-powered chatbots

40%

Automate customer service and marketing with AI chatbots, multichannel support, and human/AI teamwork to boost engagement and streamline CX operations.

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Unify customer support and team collaboration

40%

Front is a modern platform that streamlines customer service, bringing together team collaboration, AI-powered support, and workflow automation in one place.

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Streamline support with AI chatbots and help desk tools

40%

LiveHelpNow provides omnichannel customer support tools, including AI chatbots, help desk, and contact center solutions for businesses of any size.

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