Alternatives to Avaya.com - Similar Sites & Competitors
Avaya | Contact Center Solutions & Cloud Communications
Avaya offers AI-powered cloud communication and contact center solutions to help businesses enhance customer experience and team collaboration.
AI-powered cloud contact center solutions
Avaya is a platform designed to help businesses improve how they connect with customers and teams. With its cloud-based solutions, you can manage customer support, streamline communication, and boost collaboration across your organization—all from one place.
Whether you need to set up a contact center or unify your company’s communications, Avaya provides tools powered by AI to make interactions smoother and more efficient. Its features are built for companies looking to enhance customer experiences while reducing costs and increasing productivity.
If you’re looking for a comprehensive communication platform that adapts to the needs of modern enterprises, Avaya brings together customer service, collaboration, and AI-driven insights to help your business stay connected and responsive.
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Top Avaya.com Alternatives (Prioritized Matches)
QueryPal automates support ticket responses, searches company docs, and generates reports—all within Slack or Teams to streamline customer support.
Gainsight offers AI-powered tools to help businesses boost customer success, improve product experience, and reduce churn through real-time insights.
Replyco helps eCommerce sellers manage customer messages from all marketplaces in one place, using AI to automate tasks and improve support efficiency.
Acquire offers all-in-one customer support software with live chat, video, and unified agent tools to help businesses connect with customers quickly and easily.
Chatwoot is an open-source platform for managing customer conversations across channels, offering AI-powered support and team collaboration tools.
Manage all your customer messages in one place, automate replies, and connect popular channels like WhatsApp, Instagram, and webchat for easy communication.
Kayako is an AI-powered help desk platform that automates support tickets, streamlines customer service, and helps teams collaborate efficiently.
Sprinklr offers an AI-powered platform that unifies customer service, marketing, and engagement tools to help teams deliver seamless customer experiences.
Zendesk's live chat software lets you offer instant, personalized customer support on your website, app, and social channels for a seamless experience.
Livebeep centralizes your customer conversations from live chat, social media, and messaging apps, making it easy to manage support in one place. (Spanish/English)
Cention brings all your customer communication channels into one AI-powered platform, making it easy to manage support and create great experiences.
Kipsu offers real-time digital messaging and analytics to help organizations improve customer experiences across industries.
AI-powered customer engagement platform offering chat and messaging tools to improve brand interactions and team collaboration.
Tidio offers AI-powered chatbots and customer support tools to help businesses automate responses, boost sales, and improve customer service.
LiveChat® offers AI-powered live chat for businesses, helping you support customers in real time, boost sales, and integrate with popular platforms.
ClickDesk offers live chat and AI-powered support tools so you can chat with website visitors, answer questions instantly, and boost customer satisfaction.
Groove is a help desk platform for businesses, offering shared inbox, live chat, and knowledge base tools to streamline customer support.
Helpshift offers AI-powered customer service tools that blend automation and human support, helping businesses deliver fast, seamless support across devices.
VoiceSpin offers AI-powered contact center solutions for sales and support teams, with automated calls, messaging, and seamless omnichannel tools.
SearchUnify offers AI-powered customer support tools that automate workflows, unify data, and help teams deliver efficient, next-gen service.
Richpanel helps ecommerce businesses manage customer support across email, chat, and social channels with AI-powered tools and easy integrations.
Front is a modern platform that streamlines customer service, bringing together team collaboration, AI-powered support, and workflow automation in one place.
LiveAgent offers multi-channel help desk software with live chat, ticketing, and call center features to make customer support simple and efficient for teams.
SaleSmartly is an all-in-one online customer service platform that unifies live chat, AI support, and multi-channel messaging for global businesses. (Chinese language)
Laxis is an AI-powered platform that automates sales calls, meeting notes, and lead generation to help teams streamline outreach and boost conversions.
Capacity is an AI-powered platform that automates support, answers questions, and connects your tech tools to streamline business operations.
REVE Chat offers AI-powered customer service tools, including chatbots, live chat, video calls, and ticketing to help businesses engage customers easily.
Nextiva is an all-in-one platform that brings together voice, video, chat, email, and social media to help businesses manage customer communications easily.
Automate customer service and marketing with AI chatbots, multichannel support, and human/AI teamwork to boost engagement and streamline CX operations.
Crisp is a business messaging platform that unifies customer support, live chat, email, and automation tools to help companies streamline communication.
Worldwide Avaya.com Alternatives
Text offers AI-powered tools for customer service, including chatbots, live chat, and knowledge bases to help businesses automate and improve support.
LiveHelpNow provides omnichannel customer support tools, including AI chatbots, help desk, and contact center solutions for businesses of any size.
Nuance offers AI-powered tools for businesses to engage customers, prevent fraud, and support agents across messaging, voice, and digital channels.
Highbuff offers AI-powered solutions for finance and interviews, trusted in global markets. Services are available in Korean for businesses and individuals.
Jamespot is a digital workplace that streamlines teamwork with messaging, document sharing, and collaboration tools—all in one platform. (French interface)
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