Customer Experience Management for B2B & Ecommerce Brands
Collect and analyze NPS, CSAT, and CES surveys to improve customer experience for B2B and ecommerce brands. Integrates with Shopify, Zendesk, and more.
Retently helps you easily gather customer feedback using NPS, CSAT, and CES surveys designed for B2B and ecommerce brands. You can automate surveys at key points in your customer journey, like after purchases or support interactions, making it simple to understand your clients’ experiences in real time.
The platform connects with popular tools such as Shopify, Salesforce, HubSpot, Zendesk, and Slack, so you can trigger surveys and manage responses right where you already work. With built-in analytics, you’re able to spot trends, identify areas for improvement, and take action to boost customer loyalty and satisfaction.
Whether you’re looking to strengthen client relationships or drive repeat purchases, Retently offers flexible integrations and actionable insights to support smarter business decisions.
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