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The American Customer Satisfaction Index (ACSI) - National Cross-Industry Measure of Customer Satisfaction
ACSI offers national cross-industry customer satisfaction scores and benchmarks, helping you compare and analyze consumer experiences across the U.S. economy.
See customer satisfaction scores across industries
The American Customer Satisfaction Index (ACSI) is your go-to source for measuring how satisfied customers are with products and services across the U.S. economy. On this site, you can explore detailed satisfaction scores and benchmarks covering a wide range of industries, from retail and finance to healthcare and telecommunications.
Whether you're interested in comparing companies, tracking trends, or using customer satisfaction as a financial indicator, ACSI provides easy access to national and industry-specific data. You can browse reports, see top ten company scores, and sign up for updates to stay informed about the latest results.
This site is especially useful for business leaders, analysts, and anyone curious about how different brands stack up in the eyes of American consumers. The clear data and resources help you make informed decisions or keep a pulse on consumer sentiment in the U.S.
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