HelpdeskEddy offers a feature-rich help desk and service desk platform with ticketing, knowledge base, email integration, and chat support in Russian.
Streamline customer support with ticketing and chat
HelpdeskEddy is a comprehensive help desk and service desk platform designed to make customer support easier for businesses. You can manage support tickets, respond to requests via email, and use a knowledge base to help both your team and your customers find answers quickly. The platform also offers a convenient chat widget, so you can communicate with customers in real time.
Whether you’re handling a few support queries or managing a large support team, HelpdeskEddy provides over 100 useful features to keep everything organized. It’s built with user-friendly tools for tracking issues, generating reports, and collaborating with your colleagues. The service is available in Russian and offers a free trial, making it easy to see if it fits your support needs.
With integrations, analytics, and a marketplace for add-ons, HelpdeskEddy stands out as an all-in-one solution for businesses that want to improve their customer service and internal operations.
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