Okdesk.ru
Help desk система учёта заявок Okdesk – Хелпдеск программа для регистрации и обработки заявок
Okdesk is a Russian-language cloud help desk platform for tracking, managing, and automating customer support requests, with built-in CRM features.
Automate support requests in Russian with ease
Okdesk is a cloud-based help desk platform designed to streamline the process of handling and tracking customer support requests, all in Russian. You can quickly set up automated ticket management, making it easier to register, process, and resolve service issues for your clients. The platform is tailored for IT service companies and technical support teams who need an efficient way to manage incoming requests across multiple channels.
With Okdesk, you’ll find a range of features including a built-in CRM module, analytics and reporting tools, mobile support for field specialists, and the ability to customize workflows with just a few clicks. You can also manage equipment, track service history, monitor SLAs, and control inventory of spare parts and tools. Whether you’re running IT services, maintaining equipment, or supporting retail networks, Okdesk helps you automate and organize your support operations for better efficiency.
The platform offers a free trial period, allowing you to explore all its features before committing. If you’re looking for a Russian-language service management solution that brings together ticketing, CRM, and team collaboration, Okdesk is built to make your support work simple, fast, and convenient.
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