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Anuário do Gestor: CX Trends 2025
Descubra as principais tendências de experiência do cliente no Brasil com dados e análises exclusivos do CX Trends 2025 (em português).
Veja as tendências de CX no Brasil para 2025
O site CX Trends apresenta o Anuário do Gestor, uma publicação anual focada nas principais tendências e dados sobre experiência do cliente no Brasil. Desenvolvido pela Octadesk em parceria com o Opinion Box, o relatório traz insights valiosos baseados em pesquisas com consumidores e gestores do setor.
Você pode baixar o anuário para acessar análises detalhadas, estatísticas exclusivas e entrevistas que ajudam a entender o comportamento do consumidor brasileiro e as melhores práticas em CX (customer experience). O conteúdo é ideal para profissionais do mercado, gestores, consultores e quem busca se atualizar sobre as novidades e desafios do atendimento ao cliente no país.
O site também oferece acesso a edições anteriores, entrevistas e materiais complementares, tornando-se uma referência para quem quer aprimorar estratégias e acompanhar as mudanças no cenário de experiência do cliente no Brasil.
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