KARTEは企業向けのCXプラットフォーム。顧客データ分析やWeb接客、1to1コミュニケーションで顧客体験と事業成長を支援します。
顧客データで1to1接客を実現
KARTEは、企業が顧客体験(CX)を向上させるための日本語プラットフォームです。顧客データをリアルタイムで分析し、Webサイトやアプリで個々のユーザーに合わせた最適なコミュニケーションをサポートします。メールやLINE、プッシュ通知など多彩なチャネルで1to1のメッセージ配信も可能です。
A/Bテストやシナリオテンプレート、セッションリプレイなどの機能を活用して、サイト改善やマーケティング施策の効果を簡単に検証。カスタマーサポートや自己解決促進の仕組みも揃っているので、顧客満足度を高めつつ事業成長を目指せます。
直感的な操作と豊富なリソースで、CX向上を目指す企業やマーケティング担当者にとって便利なサービスとなっています。
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