Faster, smarter customer support for eCommerce
eDesk offers AI-powered customer support software that unifies orders and tickets across sales channels for smoother ecommerce service.
Unify customer support across all sales channels
eDesk is a customer service platform designed specifically for ecommerce businesses. It helps you manage customer support by bringing together tickets and order data from multiple sales channels like Amazon, eBay, Shopify, and more. This unified approach makes it easier to provide quick and efficient support to your customers. Powered by AI, eDesk streamlines your support process with features like ticket classification and automation, helping you respond faster and improve customer satisfaction. Whether you sell on marketplaces or your own store, eDesk gives you a clear, holistic view of your customer interactions. You can also integrate eDesk with popular ecommerce platforms and social channels, making it a versatile tool to grow your business and build loyalty. The site offers resources such as demos and API documentation to help you get started and make the most of its capabilities.
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