Get help with your Alipay account, payments, and services. Find answers, manage transactions, and contact support—all in one convenient help center.
Manage payments and get instant help with Alipay
This site is Alipay's official service center, designed to help you manage your payments and resolve any issues with your account. Whether you need to check transaction records, set up fingerprint payments, or update your shipping address, you'll find easy-to-use tools and support options here.
If you have questions about payments, red packets, or billing, the service hall offers quick links to common topics and lets you contact support directly. It's a one-stop destination for handling your Alipay account and getting answers fast, so you can keep your payments running smoothly.
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