Chat2Desk lets businesses manage all messages from WhatsApp, Telegram, Instagram, and more in one place with tools for chatbots and CRM integration.
Manage all business chats in one window
Chat2Desk is designed to help businesses bring all their customer conversations together in one easy-to-use platform. Whether your clients reach out via WhatsApp, Telegram, Instagram, Viber, VKontakte, Facebook, or even email, you can read and reply to every message from a single dashboard. This makes it much simpler to keep track of customer requests, answer questions quickly, and manage support across multiple channels.
You can also add a live chat widget to your website for real-time communication, automate simple conversations with chatbots, and connect the platform to your existing CRM systems like amoCRM or Bitrix24. Chat2Desk offers built-in analytics so you can see how your team is performing and which channels are most effective. For businesses looking to streamline customer support and sales messaging, Chat2Desk provides everything you need to stay organized and responsive.
The platform supports mass messaging, a ticketing system for managing customer issues, and even tools for internal team communication. With options for API integrations and script customizations, Chat2Desk is a flexible choice for companies that want to offer convenient, fast support wherever their customers are.
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