Australian platform for resolving financial complaints and disputes, offering guidance and support for consumers and businesses.
Resolve financial complaints easily online
AFCA (Australian Financial Complaints Authority) is a service that helps individuals and small businesses resolve financial complaints and disputes. If you have an issue with a bank, insurer, or other financial provider, you can use the platform to lodge your complaint and get support throughout the resolution process.
The site is designed to be accessible and informative, offering clear guidance on how to submit a complaint and what to expect next. Whether you're a consumer or a small business, you can find resources, FAQs, and updates on financial fairness. It's a trusted place to seek help with financial disputes in Australia.
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